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Client success manager
Senior client success manager
Senior customer success manager
About this position
The customer success manager or CSM is responsible for a portfolio of customers for whom he will lead the development and implementation of a solution. Responsible for optimizing customer relations, this position is an integral part of the commercial strategy of software companies, agencies or media companies. For candidates with little experience, salaries remain stable. However, the more complex the solution to be managed, the more an expert in this role will be paid.