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Director customer knowledge & strategy

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There is strong demand and a competitive market for directors of customer knowledge, one of the cornerstones of increasingly popular client-centric strategies of companies in transformation across all sectors. The salaries of directors of customer knowledge are on the rise, with peaks for experts from leading sectors (telecommunications, omnichannel retail, services), and those bringing business vision and specific sectoral knowledge. The gaps in salary are particularly striking for candidates capable of setting up a data center in ordrer to deploy a client-centric strategy, and also building and managing a team of experts.

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