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Other title(s)

Autre(s) intitulé(s)

Head of digital
Chief digital & customer officer

About this position

Commentaire

After the rise of evangelist Chief Digital Officers (CDOs) who made a dramatic entrance into large corporations undergoing transformation a decade ago, this "all-purpose" digital transformation role has become increasingly rare. As companies have significantly advanced in their digital maturity, the mission of driving transformation has evolved into more operational and business-focused roles. The responsibility for ongoing, tangible transformation efforts—whether data-driven transformation, cloud migration, or business model evolution—has now largely shifted to Chief Data Officers, CIOs, e-Commerce Directors, CMOs, or other key operational leaders, depending on the company’s structure. However, this role still exists in certain less digitally mature sectors and organizations, where companies aim to make a rapid leap forward to catch up with industry standards.

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